We are usually active from 12:00PM to 12:00AM EST during weekdays. We try to respond to all inquiries within 24 hours. If you don't receive a response within 24 hours, please be patient. We will get back to you as soon as possible.

We don't allow 10+ quantity order for individual products via our website interface. If you want to order more than 10 quantities of an available product, please send us an email with the product name, information, and quantity.

We accept various payment methods, including credit/debit cards, CashApp, and other secure payment options. You can find the complete list of accepted payment methods during the checkout process.

Send us an email with your name, order number, and shipping address. You can find the order number from the order confirmation receipt sent to you via email. Make sure to send email from the same email address you used during checkout. If you do not provide the mentioned information, we won't be able to verify you are the correct customer and your request will be ignored.

You can view the status of your order by visiting the order page from the navigation manu. Once your order has been shipped, you will receive a confirmation email with a tracking number, which you can use to track your package through the shipping carrier's website.

If you're not satisfied with your purchase, you can return the item(s) within 15 days of receiving your order under specific conditions. Please review our Return Policy page for more details.

Unfortunately, not yet.

Shipping is usually free for everyone residing in New York City (with some exceptions). If your shipping address is outside of New York City, the shipping cost will be calculated during the checkout process based on your shipping address and the content of the package.

We apologize for any inconvenience. Please contact our customer support with your order number and details of the issue, and we will assist you in resolving the problem.

We occasionally offer promotions and discounts. Keep an eye on our website, subscribe to our newsletter, and follow us on social media to stay informed about the latest deals and special offers.